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Outside business hours reach us at:
☎ +49 (0) 171 308 33 91
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You reach us
Monday to Friday, 8:00 20:00, at:
+49 (0) 9236 92100
Outside business hours and
Sundays and holidays you reach us at:
+49 (0) 171 308 33 91
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On the online dispute resolution platform you will find information about disputes in travel transactions


The EU Commission offers the possibility of online dispute resolution on an online platform operated by it.
This platform will be accessible from 15 February 2016 via the external link Online Dispute Resolution Platform.

Information obligation according to § 36 VSBG: DCS-Touristik GmbH does not participate in a dispute settlement procedure before a consumer arbitration board.

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